NJ Group has been at the forefront of identifying issues that bug the service industry, reasoning on how it can be resolved, and implementing solutions to the best of our abilities. Whether it is ensuring how guests are treated, training the staff to make them absolute professionals or gathering customer’s review about their experience, we are passionate about delivering exceptional service by catering to anyone’s unique needs.
Problems in the service industry are dime a dozen, and we aim to resolve them with practical solutions. For some issues, the answer might be as simple as a trained staff or as complex as automation; our focus is always towards making life easier.
Our motto ‘KISS’ (Keep It Simple, Straight) reflects in our way of working; we transform the manual and old processes and create new intelligent solutions and workflows. The aim is to not only please our guests but also our employees- by creating solutions that are fast, simple and easy.
To recognise the issues that obstruct the service industry from growth and synthesise new possibilities and practical solutions to resolve them.
Provide an elite experience to our customers wherever they go, with our excellent service, admirable attitude as well as a warm, welcoming ambience and respect the future via sustainable and ethical practices.
With years of experience delivering quality food and service in the industry, along with a ceaseless drive for constant innovation, we embody our ethos ... of ‘bring into being’ by creating unique yet familiar bespoke dining experiences.
A platform for intelligence & technology collaboration between stakeholders to build collective capabilities in the cutting-edge digital areas. launching, collaborative POCS...leveraging the technological & networking capabilities.
Our Training section is a learning foundation platform targeted for an audience from young talents to professionals, in cutting edge technological areas ... like artificial intelligence internet of things (IOT) data science, Machine Learning, etc. enabling industry-manpower to bridge the skill gap in future technologies.
We are a quick-service restaurant with the soul of a family kitchen. We provide zero training requirements, are easily franchised, and served in just 3mins. ...That’s the mission of Pasta Baked to bring pasta, as fast food, and comfort food together in the same bowl.Our cafes will o er fast, consistent, fresh pasta, but also the essence of warmth and heart and character.
Since NJ Group started, everything that we have done and achieved is due to our creativity, personality and connectedness. Here's an outline of how we evolved as an organisation over the years.
Average number of guests we serve everyday at our restaurant properties
Total Dinners served at our restaurants
Positive customer reviews 4.1 stars on average on Google reviews
Varieties of food offered on our menus
Total dishes served at our restaurants
As we work together to address the expectations of our shareholders and guests, we also work to achieve a balance of economic, environmental and social imperatives that affect the world. Being a good corporate citizen means contributing to the realisation of a better society.
From the way we breathe, to what we eat & drink every day, our goal is to uplift the world wherever possible. We contribute $50 every day to support our local communities, believing in the culture of giving back. To build stronger communities. as a company, we believe in providing sponsorship as in kind donations and material support instead of cash or cheque, which ensures that the actual needs and requirements of charity organisations are met.Read More
With a belief that the core of one’s spirit comes from new experiences, NJ Group aspires to continue to create out-of-the-box, innovative experiences for our customers. To help find unique solutions for businesses in the service industry, there is one motto that remains consistent among our teammates as well as the project- KISS (Keep It Simple, Straight). A product/service could be simple or complex by design, but what matters to us is how it could make lives simpler for others.
By transforming old and manual ways of working into intelligent workflows, we like our projects and ideas to make life better for people. NJ Group is in the market for conceptualizing and fabricating KISS based intelligent solutions that would motivate people to work effectively.Download Company Profile
Advisory Board Member
Inderjet Singh (Former Singapore Politician) began his career with Texas Instruments, beginning as an engineer...in 1985 and spent 13 years ascending the corporate ladder before becoming Director of Operations of the Singapore plant from 1996 to 1998. After his stint with Texas Instruments, Singh began a career of entrepreneurship, in which he started six businesses after leaving the corporate arena.
Founder & Chief Executive Officer
27 years of experience has taught Mr. Neelendra one thing- the next day should never be the same as the ... one before, whether in terms of concepts.
Chief Financial Officer (CFO)
Starting her professional journey as a teacher, Ms. Neetu Jain applied the same principles to help create an ... organisation that enriches people’s lives.
Group Vice President (GVP)
A dynamic service-centric visionary, Mr. Joel Saldhana has gained more than 12+ years of invaluable ... experience in the F&B industry.
Chief Technology Officer
Having around two decades of experience in various techno-functional domains, He is the combination of Technology.... , Entrepreneurship and Startup ecosystem. His techno-functional forte covered the end to end cycle of business processes, technology and almost all layers of the business. Being certified with CISCO, SAP, AI/ML IIIT, IOT, He is currently on the mission to bring balance between the underusage and overusage of technologies in NJ Group
A relative newcomer, who studied in Singapore and India, graduated in Business Marketing from the UK and has travelled ... across the globe.
With 12 years of accounting experience in various industry, due to the passion in F&B industry, Ms Yim Lee joined the company... as Financial Controller to oversees the company’s day-to-day financial operations, searching for ways to improve productivity, reduce costs and streamline processes.
Sales veteran with 15-years of experience in the F&B and hospitality industry. Former Director of Sales handling Michelin Star...portfolio, oversaw revenue of $2 million per annum from catering, corporate and client events portfolio.
Chef Anand’s culinary journey started when he was 14 years old. Ever since he joined the Cali brand, our restaurants... have mastered the fusion flavour of global cuisine. As we bring our guests and diners together through our food, Anand makes sure that every dish speaks to them and hits all the right notes.
From humble beginnings, our founder Neelendra left his corporate career working at Multinational Organizations like GE, SABIC and Shell, to pursue his love of food. He brought with him the 26 years of quality experience that prepared him for the trials and tribulations of becoming a successful entrepreneur
Who does not like a night out where they can loosen up a bit and shake a leg, right? A few drinks in and there is a nice buzz. A few more have you tipsy. Sounds familiar? Well, this is where it can go one of two ways. Either you get sloshed and get into an anything-can-happen scenario. Or you call it a night and enjoy a good memory.
The impact of Artificial Technology (AI) in the F&B sector is a work in progress. Why? Because the potential of AI is yet to be maximized. One could even argue that we’ve barely... scratched the surface! One reason is that F&B brands are unsure where to practically apply this technology. Even if they find the right problem area to fix, they cannot resolve critical issues like fake customer reviews.
B2C brands don’t often get a chance to give customers what they want. If they’re lucky, they’ll learn from their mistakes and get better at how they satisfy customers. Especially... in a customer service-centric sector like F&B, this is easier said than done – considering the difficulty of getting and acting on customer feedback.
13 years ago, Neelendra Jain was running a vegetarian Indian stall at Singapore Management University (SMU). Business was decent, but Neelendra wanted more. The very next year, he managed to open another store
Owing to the innovative service and the indulgent experience, NJ Group has created a certain niche in the service and dining industry.
This is why we have been recognised and certified by various organisations over the years.
Singapore Quality Class (SQC) is a scheme to recognise organisations that have attained a commendable level of performance in the journey to achieve world class standards of excellence.The BE initiative was first introduced in 1994 as a recognition programme to strengthen Singapore organisations capabilities and instil the mindset of organisational excellence.
The Healthier Dining Programme is an initiative by Health Promotion Board to encourage F&B companies to provide healthier meals for their guest(e.g. lower-calorie meals and meals using healthier ingredients such as whole-grains and healthier cooking oil).
INTERCERT hereby certifies that the Food Safety Management System of The Happy Root Pte Ltd 31 Rochester Drive, #01-01, Singapore 138637
NJ Group helps solve the industry's biggest problems, be it education or customer service, by developing future-ready solutions. We're also home to the most popular restaurants in Singapore, offering unique dining experiences. Contact us today.